If you’re like most high-performing MSPs, you’re already collecting customer feedback like CSAT and NPS scores. The big question is what are you actually doing with it?

In this on-demand webinar Cory Brown, co-founder of Simplesat, and NinjaRMM's Director of Content, Jonathan Crowe, dive into ways you can collect more meaningful feedback, more easily, and then transform it into rocket fuel for your business.

What you'll learn:

  • The importance of collecting feedback proactively (rather than assuming no news is good news)
  • How to engage with customers who do leave feedback more effectively
  • Ways you can transform feedback data into actionable business intelligence for you AND your clients
  • How to leverage feedback in the form of reviews, testimonials, and case studies
  • Ways to streamline and automate all of the above

Watch the webinar now

Making CSAT & NPS Data More Actionable, with NinjaRMM and Simplesat

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What our MSPs are saying about NinjaRMM

Finally! Efficient IT and Network Management!

Fast access to my customer machines and machine data; excellent BIG PICTURE of my customers and their sites. I save time not having to ask customers for information, also not having to hunt for information.

Greg Smith
Cobblestone Networks, Inc

Switching to NinjaRMM was one of the best decisions we have ever made as a company.

Ease of use, the layout and design are intuitive and both easy to learn and teach, but it is also a very powerful tool to have at your fingertips… The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas.

Matthew Hopkins
The Tech Doctor

By far the best RMM system currently available.

It’s beautiful & intuitive. Fully SaaS. Easy to use. Excellent automation functionality. We’re currently using Ninja to automatically detect/remediate a whole host of issues!

Jason Danner
Aerorock IT

Introducing the NEW NinjaRMM Mobile App

IT emergencies won’t wait. Get full visibility, access, and troubleshooting on the go. Available now on both iOS and Android.

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Free, Unlimited Customer Support

NinjaRMM is ranked #1 in customer support based on an independent,
3rd party survey of 380+ managed service providers (MSPs).

Real-Time Endpoint Monitoring

Get real-time performance data for Windows and Mac endpoints. Leverage 100+ out of the box conditions to alert on hard disk usage, bandwidth issues, and more!

Easy Remote Access

Connect to your devices through a fast drop-down search and one-click to initiate remote access connection. Supports both attended and unattended access modes.

Automated Patching

Support for 120+ common applications such as Dropbox, Browsers, Java, and more. Report on patch compliance for all your devices to ensure your IT environment is secure.

Advanced Reporting

Leverage NinjaRMM's powerful reporting tools to ensure IT compliance, track hardware and software assets, and to illustrate the value of Managed Services being offered.

Endpoint Security

NinjaRMM will manage the licensing and deployment of Webroot and give you the ability to remediate, schedule scans, and run security audits all within the single-pane dashboard.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience



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