MSP Customer Scorecard

A quick and easy way to evaluate your customers and prospects 

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The key to sustainable MSP growth isn't just more customers — it's more of the right customers.

The most successful MSPs are constantly evaluating their client base to identify their most valuable customers and the ones that are taking up more time and resources than they're worth.

Use this scorecard to quickly grade your clients and prospects across a variety of criteria, from profitability to how easy/difficult they are to work with.  

  • Start focusing more on your most profitable, healthy client relationships
  • Identify the bad apples you need to drop
  • Get internal alignment priorities and opportunities 
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